Privacy Policy – Regal Sanitary

Regal Sanitary (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website or contact us through any communication channel.

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1. Information We Collect

a. Personal Information

We may collect personal details that you voluntarily provide when you:

• Contact us via email or phone
• Fill out inquiry or contact forms
• Request product details or services

This may include:

• Name
• Email address (Inforegalsanitary@gmail.com)
• Phone numbers (0323-2300131, 0300-6420405)
• Home or delivery address
• Any other information shared during communication

b. Non-Personal Information

Automatically collected while browsing our website:

• IP address
• Browser type
• Device type
• Pages visited
• Cookies and similar tracking tools

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2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide customer support
• Process orders and deliver products or services
• Improve website performance and user experience
• Send updates, promotions, and product information (with your consent)
• Enhance website security and prevent fraudulent activity

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3. Sharing & Disclosure of Information

We do not sell or trade your personal information.

We may share data only under these conditions:

• Service Providers: Trusted partners assisting with delivery, payment processing, or customer support.
• Legal Requirements: When required by law, court order, or government authority.

All third parties must follow applicable privacy and data protection laws.

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4. Data Security

We use appropriate security measures to protect your information from unauthorized access, alteration, or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute protection.

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5. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve user experience
• Analyze website traffic
• Personalize displayed content

You may disable cookies in your browser settings, but some features may not function properly.

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6. Your Rights

You have the right to:

• Request access to your personal data
• Correct or update inaccurate information
• Request deletion of your data (where legally applicable)
• Opt out of marketing communications

To exercise your rights, contact us at Inforegalsanitary@gmail.com.

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7. Third-Party Links

Our website may contain links to third-party websites. Regal Sanitary is not responsible for the privacy practices of those sites.

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8. Children’s Privacy

We do not knowingly collect information from individuals under the age of 13. If such data is discovered, it will be deleted promptly.

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9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updated versions will be posted on our website with a new "Last Updated" date.

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10. Contact Information

For questions or concerns regarding this Privacy Policy, contact us:

Email: Inforegalsanitary@gmail.com
Phone: 0323-2300131 / 0300-6420405
Factory Address: Kacha Eminabad Road, Gujranwala
Factory Outlet Address: Kangani Wala Bypass, Wali Market, Shop #53